Talk to a planner

Big install, tight deadline or a color you can’t find? Send the details and we’ll help you build it.

Planner deskMon–Fri, replies within one business day

How far ahead should I order?

For arches, walls and bulk orders, order at least a week before the event. Choose your delivery date at checkout.

Can I get a color that isn’t listed?

Tell us the shade and quantity and we’ll confirm what’s possible.

Do balloons come inflated?

Balloons ship deflated in sealed packs. Kits include the items listed on the product page.

Something wrong with my order?

Send us your order number and a photo and we’ll put it right.